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faq’s

A. The prices displayed on the website are inclusive of all applicable taxes.

A. Mode of Payment shall entirely depend on your convenience. You can choose to pay online through credit cards, debit cards, internet banking, UPI etc. We take very strict measures to ensure a fair and secure online transaction.

A. Happy Shopping!!! There is no minimum order policy while shopping at Rite Eat.

A. On prepaid orders, a notification will be sent to your email address along with the order reference number.

A. Yes, you will be provided with a bill when your order is delivered to your address.

A. For Domestic Orders: If order value is less than Rs. 499, you will be charged Rs. 50. For International Orders: If the weight of order is below 1kg, you will be charged $30. If weight of order is in between 1-2kg, you will be charged $45. If weight of order is more than 2kg, $10 will be charged for every additional 1 kg.

A. When your order is received, we will send you an email confirming your order. Then, when your order is shipped, we will send you a shipment confirmation with the following information: 1. Items purchased 2. Payment information3. Tracking number4. Estimated delivery time* 5. *Since we deliver the products through various courier partners or India Post, estimated delivery time may vary depending on their delivery schedule.

A. We ship orders through a number of courier partners or India Post according to delivery location.

A. You can track all packages sent through our registered courier partners. Your shipping confirmation e-mail will include your “Tracking Number/ AWB No.” and a link to the company tracking site to track your consignment.

A. Please make sure someone is available at the shipping address or you have authorized someone to receive the product on your behalf.

A. The estimated time of delivery within India is generally 2-7 business days. Time may vary according to your delivery location.

A. Payment error page is displayed when there is a connection lapse between the payment gateway and the website or the internet connection is interrupted during payment transaction or some required fields are not entered correctly. Please reach our Customer Support team for any queries. You can write to us at info@riteeat.com.

A. We have a replacement policy according to which you may request for a replacement in case there is a manufacturing defect, product damage caused during the shipping process, or if you are unsatisfied with the product. Please send us an email at info@riteeat.com. We will arrange the pick up of the unused and intact products. Once the product has reached our warehouse, we will dispatch the replacement product as per your request. We do not accept requests for refunds.

A. Please feel free to write to us at - info@riteeat.com.

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