At RiteEat.com, we are dedicated to delivering your orders with speed, accuracy, and care. Please take a moment to review our shipping and delivery policies outlined below.
1. Delivery Locations: 1.1. We currently offer delivery services to customers within [Insert Delivery Area]. Please check our website for the most up-to-date information on delivery areas and any associated delivery fees.
2. Delivery Times: 2.1. Our delivery times may vary depending on your location and the restaurant’s operating hours. You can find estimated delivery times for each restaurant on the checkout page. Please note that during peak hours, holidays, or adverse weather conditions, delivery times may be longer than usual. 2.2. While we strive to deliver your order within the estimated time frame, please understand that unforeseen circumstances may cause delays. We appreciate your patience and understanding in such situations.
3. Delivery Fees: 3.1. Delivery fees, if applicable, will be clearly displayed during the checkout process. These fees help cover the cost of delivery and may vary depending on your location and the restaurant you order from.
4. Order Tracking: 4.1. For your convenience, we provide order tracking options to monitor the status of your delivery. You will receive an order confirmation email and, if available, a tracking link to stay informed about the progress of your order.
5. Delivery Confirmation: 5.1. Once your order has been successfully delivered to the specified delivery address, you will receive a delivery confirmation notification via email or SMS. If you have any concerns about the delivery, please contact our customer support team immediately.
6. Delivery Address: 6.1. Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for delays or delivery issues arising from incorrect or incomplete address information.
7. Failed Deliveries: 7.1. If our delivery team is unable to deliver your order due to reasons such as an incorrect address, unavailability of the recipient, or failure to reach the recipient after multiple attempts, we will contact you to arrange an alternative delivery solution. Additional charges may apply in such cases.
8. Contact Information for Delivery Concerns: If you have any questions or concerns related to your delivery, please contact our customer support team at info@riteeat.com or on +91 7024092664. We are here to assist you.
9. Changes to the Policies: 9.1. We reserve the right to update or modify our shipping and delivery policies at any time. Any changes will be effective immediately upon posting on our website.
By using RiteEat.com, you agree to abide by these shipping and delivery policies. We are committed to providing you with a smooth and reliable delivery experience. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Thank you for choosing RiteEat.com for your food delivery needs.